Lillith's Leo Lovables

Please review ALL of these Terms in full; by sending us funds to purchase one or more of our geckos, you are implicitly and inherently agreeing to the terms below.

• We guarantee live, healthy arrival of our geckos.

• All animals have no known heterozygous genetics for traits (a.k.a. non-het, no known hets) unless otherwise specified. We will do our best to identify the percentage of possible hets wherever possible, but do not guarantee the presence of any traits in possible hets. Only those listed as 100% hets will be guaranteed for traits.

• We can only guarantee gender on Visually Sexed individuals. If a gecko is listed as Temp Sexed Male (88F-92F) or Temp Sexed Female, this only indicates the range at which they were incubated and there is no guarantee of gender. If they are listed as Incubated at 86F, gender could be either male or female; there is no guarantee of gender.

• If for some reason you are unsatisfied with your new geckos, we require notification in writing via email within 48 hours.

• In the unforeseen circumstance that a shipped gecko is received dead upon arrival, we require immediate notification by phone, photographs to be sent via email within 24 hours, and the return of the deceased gecko.

• We will not ship geckos that are not feeding well or are currently in shed.

• We will not ship if temperature at either the shipping or delivery sites is below 50, or above 92 degrees Fahrenheit. Heat packs will be included for temperatures under 68 degrees Fahrenheit, and cold packs for temperatures above 88 degrees Fahrenheit.

• We can only ship to the 48 continental United States. It is your responsibility to make sure there are no local laws prohibiting reptiles as pets.

• All orders must be paid in full, including shipping fees, before geckos are shipped.

• Payments are accepted through PayPal or money order only.

• Shipping is done overnight via UPS. A responsible party MUST BE PRESENT to sign for any shipment we send. These shipments will typically arrive between 10:00 am and 12:00 noon. We require immediate notification if your shipment has not arrived by 1:00 pm.

• Our shipping days are Monday, Tuesday, and Wednesday.

• A 25% deposit is required to hold an animal. Deposit is non-refundable. Completion of payment should be within a reasonable timeframe; no more than 4-6 weeks.

• Unless other arrangements are made, if payment is not made in full within 4-6 weeks, all payments and holds on the animal(s) will be forfeit. Please be sure to contact us if you need further arrangements or more time. (The worst we can say is no, and we are generally willing to work with people.)

• Refunds and/or replacements are solely at our discretion, as is any arrangement of "store credit" for forfeited funds.

• Return shipment costs are the responsibility of the purchaser, and must be returned overnight in the manner they were originally shipped.

• We reserve the right to refuse service/sales to anyone for any reason if we feel it is in the best interest of our animals.